Legal Notice

AL NUBRAS | Legal Notice

This Legal Notice provides identifying and regulatory information about the operator of alnubras.com, as required under applicable UAE law and general good practice for online businesses. It is separate from our Terms of Service, Privacy Policy, and other policies, which govern your use of the Site and any purchases.

1. SITE OPERATOR / COMPANY INFORMATION

Trade Name: Al Nubras Legal Entity Name: AL NUBRAS GENTS TAILOR LLC-OPC Trade License Number: CN-2327629 Issuing Authority: Abu Dhabi Department of Economic Development (ADDED) Registered Address: 34-1 Habeeb Bin Ad Dahhak Street, Khalifa City, Abu Dhabi, United Arab Emirates Emirate of Registration: Abu Dhabi, UAE Tax Registration Number (TRN): AE100261294100003

2. CONTACT INFORMATION

Email: info@alnubras.ae

Phone: 02 448 4415

3. PERSON RESPONSIBLE FOR CONTENT

Al Nubras is responsible for the content published on this Site, in accordance with applicable regulations.

4. REGULATORY AND CONSUMER PROTECTION INFORMATION

Al Nubras operates in accordance with the UAE Federal Decree-Law No. 15 of 2020 on Consumer Protection and its executive regulations, and UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Complaints or regulatory concerns relating to online commerce may also be directed to the relevant UAE consumer protection authority in addition to contacting us directly.

5. HOSTING AND PLATFORM PROVIDER

This Site is hosted and operated using the Shopify platform, provided by Shopify Inc. and its applicable affiliates. Shopify's own legal terms and privacy practices apply to the underlying hosting infrastructure; see shopify.com/legal for details.

6. INTELLECTUAL PROPERTY

The Al Nubras name, logo, and all content published on this Site are the property of Al Nubras or its licensors and are protected under applicable UAE and international intellectual property law. Unauthorized use, reproduction, or distribution is prohibited. See our Terms of Service for further detail.

7. DISPUTE NOTIFICATION AND LIABILITY

While we take reasonable care to ensure the accuracy of information published on this Site, we do not guarantee that all content is complete, current, or error-free. Al Nubras accepts liability only to the extent required under applicable UAE law. For matters relating to a specific order or purchase, please refer to our Terms of Service, Shipping Policy, and Return & Refund Policy.

8. GOVERNING LAW

This Legal Notice, and the operation of this Site generally, is governed by the laws of the United Arab Emirates. Any disputes are subject to the exclusive jurisdiction of the competent courts of Abu Dhabi, UAE, except where mandatory consumer protection law provides otherwise.

9. CHANGES TO THIS NOTICE

We may update this Legal Notice from time to time to reflect changes in our registration details or applicable law. The updated version will be posted on this page with a revised effective date.

10. CONTACT US

Al Nubras Email: info@alnubras.ae Phone: 02 448 4415 Address: 34-1 Habeeb Bin Ad Dahhak Street, Khalifa City, Abu Dhabi, United Arab Emirates

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.